Billing is broken at the Gandi domain registrar

2 points by wizzard0 5 months ago | 7 comments
  • wizzard0 5 months ago
    [NOTE: Is it OK to submit URLs that require login?]

    https://status.gandi.net shows all green, but:

    - can't add or remove credit cards

    - balance refill charges the card, sends no emails, account balance stays at $0

    - at https://admin.gandi.net/billing/ you can't view invoices/orders etc with CORS error:

    Access to script at 'https://assets-admin-gandi.global.ssl.fastly.net/billing/dis...' from origin 'https://admin.gandi.net' has been blocked by CORS policy: The 'Access-Control-Allow-Origin' header contains multiple values 'https://admin.gandi.net,', but only one is allowed.

    (edit: yes, I've double-checked and that's the actual Gandi website)

    • LinuxBender 5 months ago
      Is it OK to submit URLs that require login?

      Not really. In this case it would be best to submit a "Tell HN: Billing is down at the Gandi domain registrar" and provide details in the text. People that have accounts on that site would know where to log in and test.

      • wizzard0 5 months ago
        Thanks. I guess we need to summon dang now to remove the url?
        • LinuxBender 5 months ago
          Your call. They get a lot of emails and often have a backlog. If people find they can log in OK then it may get flagged, otherwise I'd just leave it. Perhaps not many people log in Sunday evening.
    • getwiththeprog 5 months ago
      I take it you mean something other than their rather high domain renewal fees?
      • wizzard0 5 months ago
        well, thanks for the nudge, moved my domains elsewhere.